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Within the 4 Partitions: Why benchmarking in distribution and logistics calls for extra than simply numbers

by American Forklifts
July 9, 2025
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Within the 4 Partitions: Why benchmarking in distribution and logistics calls for extra than simply numbers
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Bryan Jensen, St. Onge.

“However mother, all of the different children are doing it!” We’ve all heard, and almost definitely quoted, that line at one time or some other. And simply as inevitability, we now have all been subjected to one of the crucial two in all probability retorts: “I don’t care what different children are doing, they’re now not mine.” Or my private favourite: “If all of the different children jumped off a bridge would you?”

To which, within the days when my wit overshadowed my judgment, I most often replied: “Smartly that will depend on how top the bridge is, whether or not there’s water below it, how deep the water is….”

However by the point I were given that a long way, if now not faster, I used to be most often brushed aside via a head-shaking sigh in the most efficient case, or a pointy, fast slap at the back of the pinnacle within the worst case.

Both manner it was once transparent—what different kids did by no means justified duplicating their movements. In all chance it was once the weakest argument one may just proffer to a supervising grownup when in the hunt for permission for some as but by no means earlier than allowed habits or process.

So, given this virtually common younger enjoy, why then does the complete opposite good judgment observe to maximum programs of benchmarking in very grownup arenas of distribution and logistics?

Maximum people have had conversations about operational efficiency benchmarking with our colleagues or have reviewed benchmarking inside our trade with the hope of working out how our operation plays.

Being faced with a productiveness fee from some other operation that’s considerably upper than the similar purposeful fee inside your operation will also be disheartening or motivating. Nevertheless it will have to be neither till you realize extra in regards to the benchmark fee than simply the selection of cartons picked consistent with hour that it purports to be the “trade same old” or “best possible at school.”

The worth of a benchmark productiveness fee to the operation comparing itself is proportional to the similarities between the operation or operations that established the benchmark and the operation benchmarked towards it.

You will have to pose some quite simple questions when comparing any benchmark, crucial of which isn’t: “How can I replica or surpass that efficiency?” However: “Does that operation’s benchmark observe to my operation?”

Answering that query first will steer clear of losing time chasing after efficiency benchmarks which can be utterly beside the point for your operation and make allowance for devotion of effort to benchmarks which can be bona fide objectives for a specific operation and will have to be pursued to lift an operation to raised ranges of efficiency.

To be transparent, the benchmarks we’re speaking about listed here are distribution middle facility running benchmarks. The commonest metrics round productiveness are steadily eager about throughput, accuracy, garage density or even shrink percentages.

A easy benchmark

The most straightforward benchmarks to talk about are floor stage or slim benchmarks, most often impacted via just one or two variables, as adversarial broader benchmarks corresponding to value consistent with unit shipped, which can be suffering from all of the variables of all of the productivities for all of the duties required to obtain, retailer, fill up, select and send an merchandise, in addition to the salary fee, facility running prices, hire and different mounted overhead.

The ones broader benchmarks aren’t any much less matter to misapplication, but it surely’s a lot more uncomplicated to show the professionals and cons of benchmark utility when discussing an easy or slim benchmark—one like case choosing charges.

First let’s agree on a unit of measure for our benchmark fee—instances picked consistent with hour. Within the benchmark examples indexed above, let’s think the operation being evaluated is choosing 100 instances consistent with exertions hour, and the benchmark fee that’s been printed via the trade or different esteemed professional (both as a mean fee from many surveyed operations, or as singular level of comparability to some other operation) is 200 instances consistent with hour.

A well-intentioned supervisor, upon finding out some other reputedly equivalent operation is choosing 100 extra instances consistent with exertions hour, can be remiss in the event that they didn’t ask why their operation was once now not equaling that efficiency.

However let’s read about the operational traits round the ones charges and perceive if most likely now not best will have to they be other, however why, particularly instances, the 100 instances consistent with hour fee may if truth be told constitute a extra environment friendly operation than the 200 instances consistent with hour fee.

SKU depend. It’s quite simple math. The extra SKUs an operation should choose from, all different issues being equivalent, the longer the select trail shall be. If one operation has 200 SKUs and some other has 2,000, the possible exists that the latter’s select trail shall be 10 occasions longer. For the reason that part of select exertions is go back and forth alongside the select trail, it’s comprehensible to peer how the select fee would endure from the next SKU depend.

Circumstances picked consistent with order line (order profile). Assuming the instances consistent with line are nonetheless considerably not up to a pallet, an operation that should select one case consistent with order line shall be much less productive than an operation that selections 3 instances consistent with order line. Once more, all different issues being equivalent, extra “stops” in a select trail to collect an order interprets to decrease productiveness.

Case traits consistency. An operation with very equivalent case sizes, or just a few other case sizes (i.e. a comfortable drink distributor), will select instances to an order pallet extra briefly than one with very numerous case sizes. An additional complexity is on occasion pushed via a top SKU depend when in comparison to a low SKU depend. The extra SKUs an operation should toughen, the much more likely that the ones instances will vary of their measurement, weight and ranges of fragility. It’s a lot more uncomplicated to construct a strong blended case pallet when the instances are of equivalent measurement than when they’re dramatically other in measurement, weight and even fragility. The sunshine bulbs don’t ultimate lengthy if picked earlier than the crowbars, and the care important to make sure they do ultimate reduces the productiveness with which they may be able to be picked.

General quantity—It’s now not such a lot the quantity itself that may make one operation extra productive than some other (even though there’s one thing to be stated for economies of scale), however an operation with sufficient quantity to justify capital funding in mechanization or automation will undoubtedly have a perfect productiveness stage. However that doesn’t imply the mechanized or computerized resolution is the best solution for the decrease quantity operation, since there is probably not anyplace close to sufficient exertions for the mechanization to cut back to pay for the mechanization itself.

Even though now not exhaustive, the standards above all can give a contribution to a specific metric having very other productiveness ranges, and there being not anything mistaken with the ones variations.

The extent of similarity between the operations used to broaden a benchmark, and the operation to which the benchmark is when compared will decide if it represents treasured perception that may permit an operation to paintings towards international magnificence capacity, or if that individual benchmark to your operation is not anything greater than what the opposite children are doing. 


Tags: benchmarkingdistributionLogisticsnumbersrequiresWalls
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